Application Specialist

About the role

Paratron Industries' is seeking an Application Specialist to join our dynamic team in San Juan City, Metro Manila. This full-time position will play a crucial role in supporting our clients and ensuring the seamless operation of our innovative healthcare technology solutions.

What you'll be doing

• Technical Support & Troubleshooting: Provide first and second-level support to internal and external users, diagnosing and resolving application errors, software bugs, and technical issues.
• Installation, Configuration, & Maintenance: Install, configure, test, and maintain software applications, including applying updates, patches, and enhancements to ensure system stability and security.
• User Training & Documentation: Develop training materials and conduct training sessions (in-person or online) for end-users to promote effective application usage and self-sufficiency.
• Performance Monitoring & Optimization: Monitor applic...