Application Support Analyst

Main Purpose

We are looking for an Application Support Analyst to join our dynamic Trading IT team and support an extensive portfolio of applications, each with its unique complexities and requirements. This role serves as a critical bridge between our business users and technical teams, ensuring seamless operation of production systems in a fast‑paced, time‑critical commodities trading environment.

Knowledge, Skills and Abilities

• Bachelor’s or Master’s degree in a numerate discipline (Mathematics, Computer Science, Engineering, or related field)
• Fluent English communication skills, both written and verbal
• 6+ years working experience in IT, including 5+ years as an Application Support Analyst within commodities trading environments

Key Responsibilities

• Providing second line support for user issues
• Ensuring production systems are fully operational
• Responding to user queries in a timely ma...