Application Support Analyst Unix (L3)

Application Support Analyst Unix (L3)

Apply your talent and skills to help leading companies improve everyday life.

Who We Are

Cognizant (Nasdaq-100: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast‑changing world. Together, we’re improving everyday life. See how at or @cognizant.

What You’ll Do

As an Application Support Analyst L3, you will respond to and resolve customer complexities issues in regard to smartphone or computer applications to banking software.

Key Responsibilities

• Talking via audio/video‑conferences with users and suppliers in the local language to understand the user's request/complaint, as well as the steps required for reproduction and solution;
• Perform root cause analysis of incidents.
• Investigation and diagnosis of problems in the monitored environments and sco...