Application Support Engineer

• Application Support Engineer- Weekend Shift

About Our Client

This opportunity is with a small-sized organisation operating within the fintech sector. The company is known for its commitment to delivering innovative solutions and supporting clients with high-quality technical expertise.

Job Description

• Provide application support 4 days a week and 1 day over the weekend to ensure seamless operations.
• Diagnose and resolve technical issues promptly and effectively.
• Analyze logs, FIX messages, and other primary sources to determine the root cause of trading and quoting issues.
• Collaborate with internal teams to address and resolve system-related queries.
• Monitor system performance and proactively address potential issues.
• Document support activities and maintain accurate records of incidents and resolutions.
• Assist in deploying updates and patches to applicati...