Application Support Engineer

Reference Agency

Full-time Cairo, Cairo Governorate Computer Occupations

Posted:

June 07, 2026

Location:

Cairo, Cairo Governorate, Egypt

Job Description

                    Job Description
Our client is a software house and looking to hire An Application Support Engineer is the senior app-layer troubleshooter. They work from APM data, logs, database queries, configuration files, and architecture documentation to find the cause of application-side incidents, resolving what's in configuration/data/integration, and handing confirmed bugs to R&D with surgical precision. They also build migrations and integrations (their own code, not product source). The precision layer between client experience and engineering.

What You Own:
Application-layer incident triage: logs, APM data, request tracing, root cause identification.
Resolve configuration, data, and integration issues directly. Escalate confirmed bugs to R&D with reproduction steps, logs, environment context, and hypothesis.

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Job Overview

Job Type: Full-time

Location: Cairo, Egypt

Posted: June 07, 2026

Deadline: July 17, 2026