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Application Support Engineer
Reference Agency
Full-time
Cairo, Cairo Governorate
Computer Occupations
Posted:
June 12, 2026
Location:
Cairo, Cairo Governorate, Egypt
Job Description
Our client is a software house and looking to hire An Application Support Engineer is the senior app-layer troubleshooter. They work from APM data, logs, database queries, configuration files, and architecture documentation to find the cause of application-side incidents, resolving what's in configuration/data/integration, and handing confirmed bugs to R&D with surgical precision. They also build migrations and integrations (their own code, not product source). The precision layer between client experience and engineering.
What You Own:
- Application-layer incident triage: logs, APM data, request tracing, root cause identification.
- Resolve configuration, data, and integration issues directly. Escalate confirmed bugs to R&D with reproduction steps, logs, environment context, and hypothesis.
- Database operations across MS SQL Ser...
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Apply Now Save for LaterJob Overview
Job Type:
Full-time
Location:
Cairo, Egypt
Posted:
June 12, 2026
Deadline:
July 22, 2026