Application Support Engineer

Overview

About Console Connect: At Console Connect we are a global Software-Defined Interconnection® provider by PCCW Global. We provide an easy-to-use platform for businesses to securely and flexibly connect their applications, infrastructure, clouds, and partners across a global network. We foster a collaborative and supportive environment where talented individuals can thrive and make a real impact to deliver business value and serve our customers.

The Role

The role is composed of highly motivated and technically proficient Application Support Engineers in a dynamic team. In this role, the engineer is responsible for providing exceptional technical support to our internal and external users on our platform. The engineer plays a crucial part in ensuring smooth operation on our platform, resolving technical issues, and contributing to the continuous improvement of our services and support organization. This role requires strong analytical skills, problem...