Application Support Engineer, Service Reliability Engineering

Ciena

Full-time Mexico, Mexico Computer Occupations

Posted:

March 02, 2026

Location:

Mexico, Mexico, Mexico

Job Description

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.
How You Will Contribute:
Design and manage robust infrastructure solutions to ensure the reliability and scalability of critical systems.
Proactively monitor system health using performance metrics and automated tools to detect and address potential issues.
Lead incident management efforts during service disruptions, ensuring swift resolution and minimal downtime.
Analyze root causes of system failures and implement long-term solutions to enhance system reliability.
Develop scripts and tools to automate repetitive tasks, improving operational efficiency an...
                

Apply for this Job

Submit your application for the Application Support Engineer, Service Reliability Engineering position at Ciena.

Apply Now Save for Later

Job Overview

Job Type: Full-time

Location: Mexico, Mexico

Posted: March 02, 2026

Deadline: April 11, 2026