Home / Jobs / Application Support Engineer, Service Reliability Engineering
Posted:
June 04, 2026
Location:
Mexico, Mexico, Mexico

Job Description

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

How You Will Contribute:

  • Design and manage robust infrastructure solutions to ensure the reliability and scalability of critical systems.
  • Proactively monitor system health using performance metrics and automated tools to detect and address potential issues.
  • Lead incident management efforts during service disruptions, ensuring swift resolution and minimal downtime.
  • Analyze root causes of system failures and implement long-term solutions to enhance system reliability.
  • Develop scripts and tools to automate repetitive tasks, improving operational efficiency an...

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    Job Overview

    Job Type: Full time
    Location: Mexico, Mexico
    Posted: June 04, 2026
    Deadline: July 14, 2026