Application Support Engineer

Job Summary

You will be responsible for managing application incidents, requests, and escalations, ensuring high service quality, stakeholder communication, vendor performance, and continuous improvement while supporting audits and compliance.

Mandatory Skill-set

• Bachelor’s degree in Computer Science, Information Technology, or related field;
• Must have a minimum 4 years of experience in IT service management or support within large-scale, diverse IT environments;
• Proficient in supporting Microsoft application frameworks, Linux, and containerized applications;
• Must have strong knowledge of SQL, including reading scripts and creating/updating stored procedures;
• Experience in consulting or system integrator roles and managing 3rd-party services;
• Excellent leadership, people management, and resource management skills to handle multiple deliverables;
• Strong analy...