Application Support Engineer(Java)

BCS is NETS' wholly owned subsidiary, and is an entity within the NETS Group. It manages and operates clearing and payment infrastructure for the Singapore Automated Clearing House, including Fast And Secure Transfers (FAST), Inter-bank GIRO (IBG), Cheque Truncation System (CTS), and provides services for PayNow and SGQR Central Repository.

Position Overview

The incumbent will assist in operational tasks such as 24x7 day-to-day support, ensure stability of environments, monitor alerts, and perform incident and problem management. The incumbent will also participate in application deployments and assist external parties, e.g. addressing regular production related queries and RFIs from MAS, banks, auditors and other BCS users.

Key Responsibilities

• Primary responsible to handle all Incident tickets that are raised, through to closure
• Troubleshoot, diagnose and resolve application-related issues reported by Users, ensuring ti...