Application Support

Location - Kuala Lumpur
Experience - Mandatory
Salary- RM 5500
• 2–5 years of experience in application or system support, preferably in banking or financial
services.
• Hands-on experience with SWIFT, BNM systems, or interbank payment platforms is a strong
advantage.
• Certifications such as ITIL Foundation, SWIFT Certified Specialist, or CompTIA
Server+/Security+ are desirable.
ROLE PURPOSE
Application Support Analyst is responsible for ensuring the stability, availability, and security of
SWIFT-related applications and infrastructure supporting BNM's Real-Time Gross Settlement (RTGS)
system (RENTAS) and SWIFT cross-border payment operations.
The role encompasses incident management, patch and version maintenance, performance
monitoring, and coordination with internal and external stakeholders to sustain uninterrupted
national payment services
QUALIFICATIONS
Academic Qualifications: Bachelor's degree or higher qualification ...