Application Support Lead - Vice President

Overview

GCMS is an ECA app with payment settlement stability a top priority for the firm. The role requires a dedicated support lead for GCMS, OTC and MONET during NAM hours to provide L2 business support and technical leadership.

Application Supported

• GCMS
• Oasys Settlements
• Confirmations Manager
• Margin Ops Netted Exposure Tracking (MONET)
• Oasys Trade Processor
• Oasys Margin

Functional Responsibilities

• Provide user support for critical GCMS, OTC and Monet platforms.
• Support all aspects of GCMS, OTC and margin trade flows including SOD/ EOD/ intraday risk and regulatory reporting.
• Perform start‑of‑day checks, continuous monitoring of application and underlying infrastructure, and regional handover at end of day.
• Raise problems to appropriate technology and business teams while adhering to Service Level Agreements.
• Act as liaiso...