Application Support

We are looking for a Application Support for challenging project for an internacional Bank.

Main Activities :

• Provide functional support to users of the systems in a timely and efficient manner

• Build and maintain a knowledge base regarding support issues and their resolution

• Build a working knowledge of the systems and business area in order to provide a high level of support

• Processes requests for specific actions (processing, extraction, specific work, etc.)

• Creates control points as part of procedures and operating methods to ensure that work goes smoothly and drafts ad hoc reporting

Soft skills:

• Professional English (candidate should be able to conduct the interview in English)

• Excellent communication skills

• Autonomous person

• Team player

• Think out-of-the box and come up with new ideas/ improvements for the processes

• Client focused...