Application Support Specialist for Emergency Services

Join the City of Hamilton as an Application Support Specialist focused on Emergency Services technology. Utilize your IT expertise while ensuring platform stability and performance across essential emergency systems.

In this 18-month role, you will report to the Supervisor of Business Applications and manage the technical architecture of vital Emergency Services platforms. Key responsibilities include system administration, technical oversight, and collaboration with vendors and stakeholders. Your expertise will directly support operations for CAD, Records Management, Next Generation 911, and more.

Key Responsibilities: • Manage and optimize Emergency Services technology platforms • Ensure data integrity through structured setups and audits • Administer integrations with enterprise applications like ERP and GIS • Collaborate to resolve system issues and enhance platform functionality • Develop technical specifications and lead project tasks

Requirements: • Un...