Application Support Specialist

At **DB Schenker**, you are part of a global logistics network that connects the world.
A network that allows you to shape your career by encouraging you to contribute and truly make a difference.
With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives, and skills.
Together as one team, we are Here to move.
**What will be your challenges?
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- Prioritizes and diagnoses incidents according to agreed procedures
- Investigates causes of incidents and seeks resolution
- Escalates unresolved incidents
- Facilitates recovery, following resolution of incidents
- Documents and closes resolved incidents according to agreed procedures
- Initiates and monitors actions to investigate and resolve problems in systems, processes and services
- Determines problem fixes/remedies
- Assists with the implementation of agreed remedies and preventative measures
**What you need to succeed (Q...