Application Support Specialist

Application Support Specialist
​​​Locations: Spalding, Alconbury, Birmingham or Nottingham
Lisa Wright Recruitment is supporting a client in their search for a proactive Application Support Specialist to join their IT team. You’ll play a key role in supporting and improving the firm’s core legal and business applications, working closely with lawyers, partners, and business support teams.
What you’ll do:
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Provide day-to-day support for applications such as iManage, BigHand, Elite, and Microsoft 365.
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Assist with upgrades, enhancements, testing, and simple configuration tasks.
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Support integrations, data quality checks, and liaise with vendors to resolve issues.
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Deliver training, user guides, and knowledge base articles.
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Follow security standards and help maintain access controls and permissions.
What we’re looking for:
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Experience in application support, systems support, or technical analy...