Application Support Specialist

For our client, we are currently seeking an experienced and service-oriented IT Support Specialist to join their team in Zurich.

You will be part of a dedicated IT team supporting web-based applications across Switzerland. The team consists of skilled application specialists, infrastructure experts, and support professionals working across multiple Swiss locations in close collaboration with business stakeholders and external suppliers.

Your Responsibilities

As an IT Support Specialist, you will play a key role in ensuring the stability and performance of business-critical web-based life insurance applications.

• Provide 2nd-level support for application-related issues
• Maintain, analyze, troubleshoot, and resolve web-based application incidents
• Understand customer requirements as well as technical application and interface specifications
• Collaborate with dependent application teams and external su...