Applications Production Support Senior Analyst Position

Become a key player at Citi as a Senior Analyst in Applications Production Support, focusing on technical excellence and business impact. This role requires proven experience and a disciplined approach to managing applications.
With a minimum of 5 years in the application support domain, you will actively improve processes, address technical issues, and support business operations. You will facilitate communication between users and technology teams to ensure efficient application performance and recommend enhancements. Your leadership and mentoring skills will also help guide junior analysts in a dynamic environment.
Key Responsibilities:
• Provide technical and business support for Citi's applications
• Perform continuous monitoring and daily checks
• Develop support documentation and oversee application enhancements
• Communicate risks and impacts timely to stakeholders
• Foster collaboration with development and support teams
Requirements:
• 5-8 years of ...