Applications Support Analyst & AVP at Citi

Advance your career at Citi as an Applications Support Analyst and Assistant Vice President, tackling critical application performance issues. Your expertise will ensure seamless user experiences with efficient resolutions for application challenges.
As a senior analyst, you will play a key role in maintaining application operations, managing risk reconciliations, and enhancing documentation for technical support processes. Your experience will be vital in collaborating with stakeholders to prioritize bug fixes and ensuring stability throughout the application lifecycle.
Key Responsibilities:
• Ensure application stability and quality meet service expectations
• Assess risks and impacts of production issues
• Develop technical documentation for user support
• Oversee application contingency and release planning
• Train and advise new analysts and team members
Requirements:
• 5-8 years in Application Support, ideally with OpenShift, PL/SQL
• Strong experien...