Applications Support Engineer

Application Support Engineer (MS SQL)

Responsibilities:

• Will be the point of contact for a specific business application and provide resolutions on ticket raised on Servicenow
• Facilitate smooth transition of application features from development to production environments.
• Actively develop continuous improvement initiatives and optimization of business application service operations.
• Assist in the automation of existing manual activities to improve the consistency and efficiency of business application service delivery to end-users.
• Effectively communicate to stakeholders as part of incident/problem management.
• Manage escalations related to operational topics.

Technical Skills Required

• 5 to 6 years of hands on work experience on relational databases (preferably Microsoft SQL Server)
• Experience in cloud services, preferably AWS
• Experience in CI/CD Pipelines and Tools (GitLab, J...