Appointment Setting/Scheduler

About the Role

We are seeking a detail-oriented and proactive Scheduler / Appointment Setter responsible for managing appointments, routing jobs efficiently, and ensuring smooth daily operations. This role requires strong communication skills, accuracy, and the ability to coordinate effectively with customers and internal teams.

Key Responsibilities:

• Schedule and route appointments in advance to ensure technician capacity and efficient travel time
• Perform confirmation and reminder calls/texts/emails and track customer responses
• Monitor job readiness, manage scheduling updates, and resolve or escalate conflicts as needed
• Maintain accurate scheduling records and proactively prevent missed or rescheduled appointments

Qualifications:

• At least 2 years of experience in scheduling, dispatching, or coordination roles
• Excellent verbal and written communication skills
• Strong organizational skills ...