Appointments/Call Centre Officer

NHS
Full-time St Helens, England Management & Operations
Posted:
February 23, 2026
Location:
St Helens, England, United-Kingdom

Job Description

Go back Mersey and West Lancashire Teaching Hospitals NHS Trust

Appointments/Call Centre Officer

The closing date is 02 March 2026

An exciting and challenging opportunity has become available for an Appointments / Call Centre Officer within Patient Booking Services.

The post holder will be responsible for providing clerical and administrative support to the department. You will work closely with a wide range of staff across the Organisation, including other hospitals, GP services and mainly, our patients.

Previous applicants need not apply

Main duties of the job

To co-ordinate the booking of outpatient appointments for Medical/Surgical specialties across MWL Teaching Hospital NHS Trust. To schedule appointments ensuring that an efficient, timely and patient focussed service is provided and the clinical needs of patients are met in accordance with the current operating framework and the NHS constitution. <...

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Job Overview

Job Type: Full-time
Location: St Helens, United-Kingdom
Posted: February 23, 2026
Deadline: April 04, 2026