Job Description
Position : AR Disputes and Collections
Work Hours (Client) : 10am - 6pm PHT
Pay Range : Pay is in USD, amount to be determined (varies based on skill set and experience level)
Location of Search : MALAYSIA
Work Location : Onsite Work (must be willing to relocate if needed)
Must be from MALAYSIA
Must be able to speak CANTONESE
Role Overview
The AR Disputes & Collections Specialist role manages the end-to-end order-to-cash lifecycle, covering Collections, Cash Application, and AR Disputes. Responsibilities include ensuring timely cash collection, accurate payment application, dispute resolution, process improvements, and compliance. The role spans four tiers, reflecting increasing scope, complexity, leadership, and strategic impact.
Duties & Responsibilities
Core Responsibilities (All Tiers)
- Collections: Manage overdue accounts, secure payments, define payment plans, and collaborate to resolve blockers. ...
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