AR Senior Assistant / BGC

The AR Senior Assistant is responsible for managing customer accounts related to collections and dispute resolution. This role supports the effective management of receivables, helps minimize credit risk, and ensures timely and accurate resolution of customer issues. The position works closely with internal stakeholders to deliver reliable service while supporting continuous improvement initiatives.

Key Responsibilities

• Manage and monitor a designated portfolio of customer accounts to ensure timely collections and resolution of disputes.
• Perform regular account reviews and basic financial analysis to support achievement of collection targets and performance metrics.
• Actively follow up on outstanding receivables to reduce overdue balances and bad debt exposure.
• Identify and elevate high-risk accounts or complex disputes to management as appropriate.
• Respond to customer inquiries promptly and professionally acr...