ARC'TERYX Brand Loyalty Director

Create a customer-first loyalty experience as the Brand Loyalty Lead at ARC'TERYX! This hybrid or remote role focuses on transforming guest insights into a world-class loyalty program.
As part of the Brand Intelligence team, you will lead initiatives to understand customer relationships with the brand. You’ll analyze data to drive program success and form collaborations with various teams. Your expertise will help steer the program’s evolution and ensure it meets the highest standards in customer engagement.
Key Responsibilities:
• Innovate loyalty program initiatives focused on customer relations
• Analyze performance data to guide enhancement strategies
• Collaborate with teams to maintain cohesive messaging
• Manage the integration of loyalty across all interaction channels
• Stay ahead of trends in loyalty and customer engagement
Requirements:
• Degree in Marketing, Business, or related area
• 5+ years of relevant marketing experience
• Knowledge of...