Ariva Customer Care Advisor

Become a Customer Care Advisor for Ariva in Lachine, Quebec, focusing on delivering fast, effective customer service. Your role will center on order management and customer communication.
Reporting to the Customer Care Manager, you will be tasked with efficiently processing orders and resolving issues as they arise. Your strong customer service background will empower you to manage client relationships effectively while ensuring accurate record-keeping. Engage in continuous education to stay informed about products and policies.
Key Responsibilities:
• Manage and process customer orders efficiently
• Resolve outstanding issues with follow-ups
• Maintain thorough records of transactions
• Exemplify high standards of telephone etiquette
• Participate in knowledge seminars regularly
Requirements:
• 1-2 years relevant work experience
• Strong customer service and communication skills
• Team-oriented and detail-focused
• Bilingual in English is required