Job Description
The opportunity
The successful candidate will be responsible for driving transformation and management of claims to execute solutions to reduce Fraud, Waste and Abuse and improve portfolio and customer experience. S/he will be responsible for collaborating with global, regional & country stakeholders to review claims automatic adjudication solutions, work with data analytics team to control Fraud, Waste and Abuse as well as developing control measures to manage TPA partnership to drive a competitive advantage for Manulife.
Collaboration across the various functions of operations, pricing, risk, proposition marketing, advanced analytics and distribution will be key in forming the approach. This role will require frequent interfacing with regional and country level COOs and functional executives and getting “on the ground” to better assess and drive success.
Responsibilities:
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