Assistant Application Engineer

• Industrial Automation & Inspection Equipment
• Walking distance from Lorong Chuan MRT
• 1YR Contract (Longterm Renewable Contract)
• Monthly Incentives based on performance

Responsibilities

• Receive phone calls or emails from sales reps and customers and answer inquiries concerning product capabilities, specifications, and applications.
• Analyze and troubleshoot customer issues via phone/email as well as on-site.
• Conduct product application testing for sales reps and customers.
• Travel to customers site for on-site support including setup, adjustment/fine-tuning the system.
• Conduct post sales application training to customers.
• Create and update manuals for post sales application training for customers.
• May assist sales reps with on-site presentations to customers, as needed.
• Proactively identify areas to improve department operation efficiency and initi...