ASSISTANT BUSINESS MANAGER (QC SOUTH CUBAO)

The Assistant Business Manager (ABM) - QC South Cubao is responsible for the overall management of the branch operations and delivery of competent and timely service to all customer segments; consistent with the Bank’s business objectives; internal policies and procedures; controls and regulatory standards.

Responsibilities

• Transaction Processing – Approves branch transactions within approval limit and endorses/ secures approval for transactions beyond his/her authority
• Operations, Control and Risk Management - Maintains an acceptable level of branch operations, consistent with internal policies, procedures, standards and regulatory requirements
• Customer Service - Manages the overall customer experience in the branch to ensure high level of satisfaction for all customer segments
• People Management – Leads and supervises branch staff; Ensures high level of employee engagement; Enables personal and professional growth opportunities for...