Assistant, Case Management

Job Summary:

Responsible for providing technical and professional competence in supporting the Case Management Office located at Core Hospitals, Skilled Nursing Facilities (SNF) and Provider Service Center, to assist in the process of conveying information, tracking patients, and coordinating heath care services for our members as they transition across various care setting.

Essential Responsibilities:



+ Support the Case Management office with an emphasis on smooth transitions from care setting, e.g. in-basket messages, schedules follow-up KP center appointments for our members and our community services patients seen by KP physicians. Referral entry. Support Nursing staff with follow-up calls. Support nursing staff with trouble shooting services issues discovered during follow-up calls.


+ Develops and maintains relationships with and among co-workers, external agencies and providers and various internal departments as they relate to th...