Assistant Centre Manager - Quality Assurance and Operations

Summary

The position is responsible for overseeing the end-to-end operations of the training centre - ensuring smooth delivery of courses, full regulatory compliance, high service standards, and efficient coordination among trainers, learners, and internal teams.
This role serves as the operational backbone of the Academy, managing daily Centre operations, quality assurance, and learner experience, training logistics, while supporting strategic initiatives to enhance performance and business growth.

Responsibilities

1. Training Operations Management

• Manage and coordinate the day-to-day operations of the training centre, including scheduling, resource allocation, and facility management.
• Plan, schedule, and coordinate course runs in line with approved training calendars and requirements.
• Oversee classroom, online, and blended learning setups including trainer preparations, ve...