Assistant Contract Manager (Housekeeping)

The incumbent will be responsible for carrying out day-to-day management and service of the client according to contractual agreement and ensure that quality service is provided cost-effectively to meet the evolving needs of the business.

Job Responsibilities

• Provide contract/ operation/ service leadership and participates in developing and implementing consistent policies, procedures, controls in contract execution.

• Maintain service level agreements and key performance indicators for services, review regularly in the light of changing business and operational needs.

• Meet contractual manpower needs and standards – ensure proper induction program in place, skills upgrading, career development and retention.

• Effective employee management and ensure compliance with local government legislation.

• Drive employee and customer engagement process and improvements.

• Ensure al...