Assistant Executive

Job Responsibilities

• Handle telephone enquiries and walk-in customers, and liaise with clients, intermediaries, surveyors/adjusters, handling agents, overseas principals.
• Manage correspondence and attend client or intermediary meetings when required.
• Upon receiving claims notifications, gather relevant customer information, arrange surveys, and coordinate with settling agents when necessary.
• Create claim files and checklists, and verify policy, reinsurance, and treaty arrangements before confirming underwriting acceptance.
• Send acknowledgment letters and request necessary claims documentation from clients or intermediaries.
• Prepare and issue PLA/Cash-Call advice and follow up with reinsurers on payment status.
• Draft LLA/MLR for approval, ensuring reserves are updated promptly and accurately.
• Monitor and manage diary dates for active files, ensuring proper follow-ups before archiving.
• Verify premium p...