Assistant Front Office Manager - Hyatt Regency Nha Trang

**Description:**

+ Monitors overall room standards and collaborates with Housekeeping and Engineering to ensure guest rooms, VIP arrivals, and public areas meet brand expectations.
+ Oversees Front Office operations, ensuring clean data, guest satisfaction, and proper handling of overbookings and room allocations.
+ Leads grooming, training, and performance development for Front Office staff to maintain high service and presentation standards.
+ Promotes cross-departmental teamwork, compliance with hotel policies, and continuous improvement based on guest and employee feedback.

**Qualifications:**

Ideally with a university degree or diploma in Hospitality or Tourism management.

Minimum 2 years of work experience in a similar managerial role at an international branded hotel.

Fluency in spoken and written English required.

Strong interpersonal skills, good problem solving and administrative skills, and high competency in Mic...