Assistant Front Office Manager

Accor

Full-Time Thailand, Krung Thep Maha Nakhon Secretaries and Administrative Assistants

Posted:

March 02, 2026

Location:

Thailand, Krung Thep Maha Nakhon, Thailand

Job Description

Company Description
Novotel Bangkok Platinum Pratunam is located in the Pratunam area, the heart of Bangkok's fashion and shopping district. This hotel caters to a modern lifestyle, offering relaxation and family time with 288 perfectly designed rooms and suites. Furthermore, Novotel Bangkok Platinum Pratunam provides high-level comfort and relaxation for all guests, whether for leisure, wellness or business.

Job Description
Support and oversee daily Front Office operations, including Reception, Concierge, Guest Relations, and Bell Services.
Lead, coach, and motivate the Front Office team to consistently deliver high service standards.
Handle complex guest feedback and complaints professionally, ensuring timely and effective resolution.
Ensure full compliance with brand standards, SOPs, and service quality expectations.
Ensure Accor Live Limitless (ALL) Loyalty Members receive proper recognition, benefits, and personalized car...
                

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Job Overview

Job Type: Full-Time

Location: Thailand, Thailand

Posted: March 02, 2026

Deadline: April 11, 2026