Assistant General Manager

Luxury Hotel in Plettenberg Bay is looking for an Assistant General Manager with strong F&B experience. The role is to enhance the operational efficiency and service quality of the Hotel.

Duties:
 
Responsible for managing the full operations, service, logistics and activities 
Ensure that guests receive exceptional levels of personalised service 
Assist the HOD's in ensuring that guest spaces and facilities are impeccably maintained and fully functional.
Ensure that policies, processes and standards directly affecting the guests reflects their safety, security and preferences.
Develop, implement and monitor systems and methods that capture and communicate guest preferences
Ensure that brand standards are upheld, ensuring a streamlined and effective structure in line with hospitality trends.
Effective departmental meetings take place, accurate minutes are ...