Assistant gm couple

Position Overview

An Assistant General Management Couple supports the General Manager in overseeing the full operation of a rural coastal hotel. This hands‑on role requires a dynamic couple where one partner typically focuses on Operations & Guest Experience, and the other on Administration, Finance & HR (or both share responsibilities depending on strengths). The couple ensures smooth daily operations, high service standards, financial control, and strong team leadership in a remote hospitality environment.

Partner 1: Operations & Guest Experience Focus Key Duties & Responsibilities Hotel Operations Management – Oversee Front Office, Housekeeping, Food & Beverage, and Maintenance departments. Ensure smooth daily operations and service delivery. Act as Duty Manager when required. Maintain 4–5 star service standards. Guest Experience & Relations – Welcome and interact with guests. Handle guest complaints and service recovery professionally. Oversee guest feedback platforms (T...