Assistant Guest relation Manager

We are seeking a dynamic and customer-oriented Assistant Manager Guest Service to join our team in Coimbatore, India. In this role, you will be responsible for maintaining high-quality guest services and assisting the Guest Service Manager in overseeing the daily operations of our hotel's front-of-house services.

• Ensure exceptional guest experiences by maintaining high standards of service in areas such as arrivals, departures, rooming, and special requests
• Assist in optimizing hotel occupancy and room rates to maximize revenue
• Handle guest complaints professionally and effectively, ensuring prompt resolution
• Support the Guest Service Manager in operating a highly proficient and productive guest services department
• Conduct and assist in training programs for the Guest Service team
• Collaborate with other departments to ensure seamless guest experiences
• Implement and maintain standard operating procedu...