Assistant Guest Relations Manager

The Peninsula Hong Kong

Full-time Hong Kong, Kowloon Other Management Occupations

Posted:

March 02, 2026

Location:

Hong Kong, Kowloon, Hong Kong

Job Description

We are looking for talented applicants with enthusiasm, passion, positive service attitude and outstanding interpersonal and communications skills to fill this exciting position.
17 paid statutory holidays
Exceptional market leading benefits
Option of MPF or ORSO retirement scheme
Key Accountabilities
Support the Director of Guest Relations in ensuring seamless operations and maintaining high service standards that align with VIP expectations.

Review daily VIP lists and execute assigned tasks to enhance the guest experience for arriving VIPs.

Manage VIP guest arrivals and departures by delivering prompt, courteous service to ensure a positive first and last impression.

Coordinate pre-stay arrangements with operational departments to optimize guest satisfaction and address any specific requests.

Deliver personalized service tailored to each guest's unique needs, ensuring a memorable and satisfying stay.
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Job Overview

Job Type: Full-time

Location: Hong Kong, Hong Kong

Posted: March 02, 2026

Deadline: April 11, 2026