Assistant Legal Claims Officer

Job Purpose
Reporting to the Legal Specialist.
Key Responsibilities
Review documents and pertinent requirements regarding an insurance claim.
Ensure that the insurance claim made by the claimant is complete in form and complies with the documentary requirements of an insurance claim.
Advice customers regarding basic matters about their insurance coverage in relation to the insurance claim.
Respond to both internal and external claims inquiries concerning benefits, claims processes, service providers, and the filing/completion of proper forms.
Record all claims transactions including appointment of advocates, doctors and investigators.
Ensure that matters allocated are constantly tracked and updated in the registers.
Update legal claims registers for claims meetings and update the various claims reports
Track and follow up on appeal deposits.
Assist in giving advice on legal issues, compile comprehensive file notes both in the event of judgments and out...