Assistant Lodge Manager

Key responsibilities include:
 Acting Lodge Manager in the absence of the LM.
 Take full responsibility for the management of the following teams.
 Front of House:
 Inspire, stimulate and lead the FOH team
 Maintain the Pan FOH system
 Day Sheets / Rooming List / Arrival Report
 Reception, Curio Shop and Switch Board
 Banking, Invoices and Gratuities
 Welcome & Good Bye
 Site Inspections – Show Time
 Guest Feedback – Centricity Feedback system
 Housekeeping:
 Inspire, stimulate and lead the Housekeeping team
 Maintain the Housekeeping standards with in the Lodge
 Spot check of rooms & turndowns
 Staff Uniform Control
 Lodge Maintenance:
 Inspire, stimulate and lead the Lodge Maintenance team
 Control and supervise the Lodge Maintenance teams
 Work closely with the Kapama Game Reserve Maintenance Manager
 Preventative maintenance service schedules
 Staff...