Assistant Manager - Administrative & operations support (Grants)

Assistant Manager - Administrative & operations support (Grants)

11 Months Contract

Up to $3450

Monday to Friday office hours

Responsibility

1. Scholarship Management: Provide comprehensive administrative support to the scholarship team on all operational matters including answering public queries, supporting applications and selection processes, and assisting on backend data records.

2. Ensuring service quality: Serve as the first point of contact for SG Digital scholars studying at local and overseas universities, process all scholar support cases (academic or employment related) in a timely manner, and provide prompt assistance on enquiries to maintain high service standards.

3. Internal Stakeholder Coordination: Liaise with internal stakeholders including Finance teams and outsourced vendors on the onboarding of new scholars, manage the processing of claims for all scholars, ensuring timely payouts ...