Assistant Manager, Business Process Improvement

Manulife is hiring an Assistant Manager / Manager, Business Process Improvement. The incumbent will be responsible to support all projects that led by Manage and Review (M&R, in-force policy management) or required M&R involvement, provide data analysis support, execute digital adoption action plan and transform work processes from paper-based to digital.

**Position Responsibilities:**

+ **MIS and Dashboard Management:** Prepare and maintain regular MIS reports and dashboards for Monthly Operation Review and other internal performance monitoring purposes. Provide analytical support and insights to stakeholders as required.
+ **Action Plan Execution:** Assist the team in implementing the CWS and ePM adoption action plan, ensuring smooth execution and tracking progress against defined objectives.
+ **Central Coordination:** Serve as the primary point of contact for initiatives that involve or impact M&R, ensuring effective communication and alignment across ...