Assistant Manager - Contact Centre

Start Your Next Adventure with Travvia!

Create Lifelong Memories. Shape the Future of Travel.

At Travvia, our purpose is to create memorable experiences for everyone, every time. We do this by placing our crew and customers in the driver's seat to create lifelong memories. 

To make this happen, we’re looking for a dynamic and people-first leader to support the operation of our high-energy Contact Centre. As Assistant Manager, Contact Centre, you'll be leading our incredible team of customer service legends who handle everything from bookings and road-trip support to sales and complex problem-solving. If you’re someone who can stay cool under pressure, motivate others, and turn challenges into seamless service, this is your moment.

This is a permanent full-time position in which you would work across a rotating roster. Shifts are between 6 am and 10pm, including weekends and public holidays.

What You’ll Be Doing