Assistant Manager - Desktop Support.MGN Pak- TECH - TOPS - End - User Services.MIT - PAKCOE

Assistant Manager - Desktop Support.MGN Pak- TECH - TOPS - End - User Services.MIT - PAKCOE

Pakistan (Fulltime office (FTO))

Job Description

We are seeking an experienced and passionate Assistant Manager to join our Desktop Support team at MashreqBank. In this role, you will play a crucial part in enhancing the End user experience by managing and guiding a team of IT support professionals. Your expertise will be instrumental in delivering efficient and effective endpoint solutions, ensuring our users receive the best possible support.

Key result Areas

• Manage and lead a team of IT support professionals, fostering a positive and productive work environment.
• Ensure the efficient and timely resolution of user queries and issues, maintaining high customer satisfaction.
• Oversee the implementation and maintenance of endpoint solutions, including hardware and software.
• Develop and implement strategies to enhance the ov...