Assistant Manager Devices Management Unit

Pakistan

Responsibilities

• Assist in device onboarding, provisioning, and decommissioning processes.
• Support MDM integration and policy enforcement.
• Monitor device health dashboards and escalate issues as needed.
• Coordinate with IT and Security teams for timely issue resolution.
• Maintain logs and documentation for audits and compliance.
• Support enforcement of security policies and access controls.
• Participate in regular audits and ensure adherence to standards.
• Assist in training and onboarding of support staff.
• Follow SOPs for troubleshooting, ticketing, and reporting.
• Help reduce resolution time and improve operational efficiency.
• Ensure >99.9% device uptime through proactive monitoring.
• Contribute to zero critical security breaches and 100% audit compliance.

Qualifications

• Bachelor’s/Master’s in IT, Computer Scienc...