Assistant Manager - French Bistro & Bar (Thai Nationality Only)

**Description:**

**Main Duties**

**Administration**

+ Assists to ensure that the Food and Beverage activities are aligned with the respective Corporate Strategy, and that the Hotel Actions have been implemented where appropriate.
+ Assists to prepare and update Departmental Operations Manuals as appropriate.
+ Assists to conduct regular divisional communications meetings and ensure that departmental briefings and meetings are effective and conducted as necessary.

**Customer Service**

+ Ensures that all associates deliver the brand promise and provide exceptional guest service at all times.
+ Ensures that associates also provide excellent service to internal customers in other departments as appropriate.
+ Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
+ Maintains positive guest and colleague interactions ...