Assistant Manager, General Insurance Claims

AIA

Full time Hong Kong, Hong Kong Operations Specialties Managers

Posted:

February 18, 2026

Location:

Hong Kong, Hong Kong, Hong Kong

Job Description

FIND YOUR 'BETTER' AT Blue Cross
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About the Role
Responsible for determining the validity and authorising settlement of group health insurance claimsDuties:
Pro-actively handle claim cases, including timely investigation into suspicious abuse claims, cost-effectiveness engagement of service providers, regular claims follow up, provide guidance and coaching to subordinates on claims, insurance / risk issues and performance;
Assess, handle and approve all claims types and authorize claims payment within authority and refer claims beyond authority to the Head of Claims / Manager providing sound recommendations;
Draft effective correspondence for complex coverage positions;
Handle claims appeals, complaints, reinsurance / third party recovery claims in the best interest of the Company;
Work with the Head of Claims / Manager to monitor and conduct asse...
                

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Job Overview

Job Type: Full time

Location: Hong Kong, Hong Kong

Posted: February 18, 2026

Deadline: March 30, 2026