Assistant Manager, Housekeeping

Key Responsibilities:

• Inspect and maintain rooms, corridors, and service areas daily to ensure cleanliness and quality standards are met.
• Conduct daily room inspections including VIP rooms, showrooms, and preventive maintenance monitoring to ensure consistent service delivery.
• Coordinate with Front Office and relevant teams for timely room release and readiness.
• Lead housekeeping shifts and personalize in-room guest service where possible.
• Ensure proper preparation of VIP rooms and amenities according to standards.
• Train and guide housekeeping staff in guest interaction, technical skills, and service processes.
• Handle guest requests and complaints efficiently while promoting excellent service standards.
• Manage team operations including briefings, grooming standards, scheduling, and roster planning.
• Oversee housekeeping resources such as supplies, equipment, linen, and ch...